Milano

VANTERA LTD - №16850098 
20 Wenlock Road, London, N1 7GU

Monday - Friday 09:00 - 17:00

support@dishvel.com
+44 7488 881 300

Contact with an expert

    Frequently asked questions

    My order hasn't arrived yet. Where is it?

    Your order may still be on its way. Delivery times vary depending on the shipping method and your location.
    Once your order is dispatched, you will receive a confirmation email with tracking information.
    If the estimated delivery window has passed, feel free to contact us and we’ll be happy to assist.

    Do you deliver on public holidays?

    Deliveries usually do not take place on public holidays.
    If you place an order during a holiday period, dispatch and delivery may take slightly longer than usual.

    Do you deliver to my postcode?

    We deliver to most UK postcodes.
    You can check availability during checkout by entering your delivery address.
    If delivery is not available for your area, the system will notify you before completing the order.

    Is next-day delivery available on all orders?

    Next-day delivery is not available for all items or all locations.
    Availability depends on the product, the time of the order and your delivery address.
    Any eligible option will appear automatically at checkout.

    Do I need to be there to sign for delivery?

    Some orders may require a signature depending on the courier and the value of the shipment.
    If a signature is required and you’re not available, the courier will usually attempt redelivery or leave instructions for collection.